SHIFT’s management team utilized the STOKE Sustainability Management System Template to create their own comprehensive set of policies and procedures for their sustainability initiatives and goals. Their SMS has improved year-over-year as they reached new goals and set new milestones. The SMS is the sustainability equivalent of a floor plan, operational program, delegate management system, and banquet event order all rolled into one. It guides all management practices, staff training, policies and procedures, goals, and implementation strategies. This is their go-to document and your guarantee for an epic event that enables you to #STOKEresponsibly.